Orders will be delivered on the next day, unless requested otherwise.
Shipping charges apply to individual addresses unless stated otherwise. Orders should be placed per individual address, not multiple addresses per order. When orders qualify for free delivery it means that we don't charge delivery for a delivery to a single address.
Please note we don't deliver on Sundays. Our local delivery area covers approximate 15 mile radius around Hungerford. This is the area within Wantage, Marlborough, Thatcham, Kingsclere, Ludgershall.
For deliveries outside this area we use a next-day courier service. Please be advised that courier deliveries are only made on Tuesdays until Fridays. For out of area deliveries on Saturday please contact the shop on 01488 681062.
We aim to dispatch non-perishable goods within 5 working days of receiving the order.
Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the customers complaint